This Privacy Policy explains how Mission Outdoors Ltd, trading as Task Outdoor ("Task Outdoor", "we", "us"), collects, uses and protects your personal information when you use our website and place orders with us. We are the data controller responsible for your personal data.
1. What information we collect
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, billing and delivery address, email address and telephone number.
When you browse our store, we also automatically receive your computer's internet protocol (IP) address, along with information about your browser and operating system, to help us run and improve our website.
With your permission, we may send you emails about our store, new products and other updates (see Consent below).
2. How and why we use your information (lawful bases)
Under UK data protection law we must have a lawful basis for processing your personal data. We rely on the following:
- To fulfil your order (contract): we use your details to process payment, arrange delivery, handle returns and provide customer service.
- To meet our legal obligations: we keep records of transactions to comply with tax, accounting and VAT requirements.
- For our legitimate interests: to operate, secure and improve our website and to prevent fraud.
- With your consent: to send you marketing emails, where you have opted in. You can withdraw this consent at any time.
3. Consent
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your payment, place an order, arrange a delivery or return a purchase, we take it that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your express consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt in you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use or disclosure of your information, at any time, by contacting us at sales@taskoutdoor.co.uk or by post at: Mission Outdoors Ltd, 23A The Precinct, London Road, Waterlooville, PO7 7DT, United Kingdom.
4. How long we keep your information
We keep your personal data only for as long as necessary for the purposes set out in this policy. In practice:
- We keep order and transaction records for a minimum of 6 years in order to comply with HMRC and VAT record-keeping requirements.
- We keep marketing data only while you remain subscribed, and we review and remove inactive contacts periodically.
5. Your rights
Under UK data protection law (the UK GDPR and the Data Protection Act 2018) you have the right to:
- access the personal data we hold about you;
- ask us to correct inaccurate or incomplete data;
- ask us to delete your data (where there is no overriding legal reason for us to keep it);
- restrict or object to our processing of your data;
- request a copy of your data in a portable format;
- withdraw consent at any time where we rely on consent.
To exercise any of these rights, please contact us using the details below. You also have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection, at ico.org.uk or by calling 0303 123 1113.
6. Disclosure
We may disclose your personal information if we are required by law to do so, or if you violate our Terms & Conditions.
7. Shopify
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify's data storage, databases and the general Shopify application, on secure servers behind a firewall.
Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also wish to read Shopify's Terms of Service and Privacy Statement.
8. Third-party services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect of the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled.
Some providers may be located in, or have facilities located in, a different country to you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that provider or its facilities are located. Where your personal data is transferred outside the UK, we take steps to ensure it remains protected to a standard consistent with UK data protection law.
Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms & Conditions.
Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
9. Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
10. Cookies
Here is a list of cookies that we use. We have listed them here so you can choose whether to opt out of cookies or not.
- _session_id - unique token, sessional - allows Shopify to store information about your session (referrer, landing page, etc).
- _shopify_visit - no data held, persistent for 30 minutes from the last visit - used by our website provider's internal stats tracker to record the number of visits.
- _shopify_uniq - no data held, expires midnight (relative to the visitor) of the next day - counts the number of visits to a store by a single customer.
- cart - unique token, persistent for 2 weeks - stores information about the contents of your cart.
- _secure_session_id - unique token, sessional.
- storefront_digest - unique token, indefinite - if the shop has a password, this is used to determine if the current visitor has access.
11. Age of consent
By using this site, you represent that you are at least the age of majority in your country or region of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.
12. Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Questions and contact information
If you would like to access, correct, amend or delete any personal information we hold about you, register a complaint, or simply want more information, please contact us at sales@taskoutdoor.co.uk or by post at:
Privacy Compliance Officer
Mission Outdoors Ltd
23A The Precinct, London Road, Waterlooville, PO7 7DT, United Kingdom